If Method 1 doesn’t work for you, move on and try Method 2. The sound card device may be listed under the “Other devices” category and displayed as Unknown device.Ĥ) Right-click on the sound card device and select Update driver.ĥ) Select Search automatically for drivers, then Windows will search for and install the new driver automatically. Follow these steps:Ģ) Click Action at the top and select Scan for hardware changes.ģ) Check if the sound card device shows up. To get the “Sound, video and game controllers” category back, you can use the Scan for hardware changes option in Device Manager, then update the sound driver via Device Manager. Method 5: Restore BIOS to default Method 1: Use the Scan for hardware changes option in Device Manager Method 3: Update the audio driver with Driver Easy Method 1: Use the Scan for hardware changes option in Device Manager To get “Sound, video and game controllers” back, you can try the five methods below. In some rare cases, it can be caused by corrupted system files. It’s usually caused by missing sound card drivers. When the “Sound, video and game controllers” section is not listed in Device Manager, it means the sound card cannot be recognized by Windows. What does this mean and how to fix this sound error? Read on then you’ll find the answers. In Device Manager, you find the “Sound, video and game controllers” category is missing.
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